Comox Valley RCMP Warns Public About Rising Remote Desktop Scams

Comox Valley

2024-11-08 09:19 PST

The Comox Valley RCMP is issuing a warning to residents about a concerning scam involving remote desktop access that has targeted several victims here locally.

How the Scam Works: Scammers are contacting potential victims under false pretenses such as bank security issues, software fixes, investment opportunities or anything else they come up with. They often pose as representatives from well-known companies like Microsoft, Amazon, or popular tech support services. They persuade victims to download free remote desktop software, such as AnyDesk, and ask for their Remote Desktop ID, allowing complete access to the victim’s computer. Once access is granted, scammers often direct victims to log into their bank or investment accounts. This gives them an opportunity to withdraw/transfer money, collect sensitive data, steal personal information, and install malware.

Protect Yourself:

• Never allow remote access to your computer unless you have initiated the contact and are certain of the support source.
• Beware of unsolicited communications via phone, email, or pop-up messages asking for remote access.
• Verify caller legitimacy: Scammers can spoof caller IDs to appear as legitimate companies. Always independently verify by contacting the company directly through their official contact information.
• Avoid purchasing services or software advertised through unsolicited communications.
• Protect your passwords: Never share passwords or grant access without verifying the request’s authenticity.

For more information on frauds and scams throughout Canada, please visit the Canadian Anti-Fraud Centre here: antifraudcentre-centreantifraude.ca

Released by:

Email: monika.terragni@rcmp-grc.gc.ca

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